We are seeking a detail-oriented candidate who understands the billing and invoicing process to serve as a Caregiver Respite Coordinator in our Caregiver Support – Alzheimer’s Program. The candidate would be responsible for the operational and administrative aspects of billing, including ensuring referrals are accurately entered into Salesforce, matching home care service invoices against approved referral information, and working closely with the Director to ensure invoices are processed and paid correctly based on authorized services and referral details. Secondary duties may include other reporting duties as assigned by the Director and/ or community outreach.
SCS is a settlement house located in a diverse and vibrant neighborhood in Queens. Our Caregiver Support, Alzheimer’s Services program is designed to support caregivers caring for those individuals with Alzheimer’s disease and other related dementias. This position is based out of our Long Island City office.
Responsibilities
- Collaborate with the Director, Caregiver Support Supervisor, and Caregiver Support Specialists on tracking and uploading referral authorization in CRM.
- Enter referral information into the CRM system.
- Monitor and ensure home care invoice information is correct.
- Prepare check requests and invoices to be paid to various home care and adult day care agencies in a timely manner.
- Record,review, and revise referrals authorization on the homecare referral spreadsheets.
- Correspond with internal and external home care agencies to ensure respite cases are accepted.
- Follow up on missed payments and resolving financial discrepancies.
- Maintain spreadsheets for accurate invoices, tracking, and payment recording from home care and adult day care.
Qualifications
- Associate degree in business, accounting, medical billing or a relevant field.
- A minimum of 2 years of experience as a claims or medical biller or similar role.
- Proficiency in Microsoft Excel and experience with databases and data management systems.
- Attention to detail and excellent problem-solving skills.
Department: Older Adult Services – Alzheimer’s Caregiver program
Reports to: Director of Caregiver Services
Location: Long Island City, Queens – SCS currently has a hybrid work model with three days in office and two days remote.
Salary: $45,000 – $47,000 (Non-Exempt)
SCS offers an excellent benefits package:
Comprehensive medical, dental, and vision insurance
403(b) retirement plan with employer contribution
Flexible spending account and transit checks
Employee Assistance Program
20 days of paid vacation and 12 paid sick days per year
6 personal/floating days
10 paid holidays
Life insurance
Long-term disability
How to Apply
Email a cover letter and resume to cchan@scsny.org. Please indicate “Respite Coordinator” in the email subject line.
All positions at Sunnyside Community Services are filled without regard to race/color, religion/creed, national origin, age, sex/gender, sexual orientation, gender identity or expression, disability, pregnancy-related condition or lactation, military/veteran status, marital status, familial status, caregiver status, sexual or reproductive health decisions, height, weight, status as a victim of domestic violence/stalking/ sex offenses, predisposing genetic characteristic, immigration or citizenship status, prior arrest or conviction record, credit history, salary history, unemployment status, pre-employment marijuana testing, union affiliation/activity, or for reporting or opposing discrimination on these bases or for reporting or opposing violations of workplace health and safety, pay equity or practices, or for participating in any internal or any legally protected status listed in the New York City Human Rights Law (NYCHRL). All are encouraged to apply.
Sunnyside Community Services strives to address, explore, and educate all our stakeholders about the diversity of human experience and to advance and integrate racial equity and social justice into all organizational policies and programs. We believe that everyone, regardless of who they are or what they do for the organization, should feel equally involved and supported.
Sunnyside Community Services represents a commitment to considering the whole person and how systemic barriers and access to opportunities can affect their well-being.
Equal Opportunity/Affirmative Action Employer